Potbelly

3.8(240)· Google3.8 out of 5 from 240 reviews (Google rating)Sandwich Shop$ Orchard Lake Road corridor

Quick facts

Potbelly is a sandwich shop at 31373 Orchard Lake Rd in Farmington Hills, MI, open daily from undefined. takeout, delivery and dine-in available.

Address
31373 Orchard Lake Rd, Farmington Hills, MI 48334
Phone
+1248-865-8100
Hours today
undefined – undefined
Price
$
Accessibility
Wheelchair accessible entrance

About Potbelly

Potbelly at 31373 Orchard Lake Rd in Farmington Hills, MI is a retro-style, counter-service sandwich chain known for made-to-order toasted sandwiches, salads and baked goods. The menu includes vegetarian and health-conscious options alongside comfort food, with lunch, dinner and dessert available. The setting is described as casual and quiet, and live music is listed among its features. Its Google rating is 3.8 stars from 240 reviews.

The shop offers dine-in seating, outdoor seating, takeout, delivery and no-contact delivery, as well as catering. It is listed as popular for lunch, dinner and solo dining, and welcomes families and groups. A children’s menu and high chairs are available. Practical amenities include Wi-Fi, a restroom, free lot and street parking, and wheelchair-accessible entrances, parking, restrooms and seating. Credit cards, debit cards and NFC mobile payments are accepted. Service is at the counter rather than at the table, and reservations are not accepted.

Known for

  • Made-to-order toasted sandwiches
  • Salads, baked goods and vegetarian options
  • Retro-style counter-service setting
  • Outdoor seating and delivery
  • Children’s menu and high chairs

Good for

What to order

Mentioned in reviews

  • soup

What reviewers say elsewhere

  • “food is great but the service is terrible. Three employees and not one can speak clear English just a low volume fast mumble followed by attitude when asking for clarification. I was asked four times by 3 employees "what kind of soup?" I…”

    — Rich, August 5, 2026 · google

  • “Ordered food to be delivered for a company event via ezCater. Got the e-mails from ezCater to say Potbelly had accepted the order, and that the order was confirmed. I was informed 45 mins after expected delivery that lunch had not yet …”

    — Susan Timmons, May 18, 2026 · google

  • “I come here often and normally customer service is great. However today I was met with extremely unprofessional and unpleasant behavior. Taylyn, I believe his name was. African American guy, just rude and unwelcoming. I would suggest new…”

    — Lilly A, May 15, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

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Potbelly — frequently asked

Is Potbelly open on Mondays?
Yes — Potbelly is open Monday from undefined to undefined.
Where is Potbelly?
Potbelly is at 31373 Orchard Lake Rd, Farmington Hills, MI 48334.
Does Potbelly do takeout or delivery?
According to its Google listing, Potbelly offers takeout and offers delivery.
Does Potbelly take reservations?
Potbelly is not listed as accepting reservations.
Is Potbelly kid-friendly?
Yes — Potbelly is listed as good for kids.
How expensive is Potbelly?
Google lists Potbelly in the $ price range for sandwich shops in Farmington Hills, MI.
What is the phone number for Potbelly?
You can reach Potbelly on +1248-865-8100.

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