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Citizens

3.0(28)· Google3.0 out of 5 from 28 reviews (Google rating)Bank
(248) 553-3500 Directions locations.citizensbank.com

Quick facts

Citizens is a bank at 33333 W 12 Mile Rd Suite B in Farmington Hills, MI, open Mon–Sat from undefined. Call +1248-553-3500 for details.

Address
33333 W 12 Mile Rd Suite B, Farmington Hills, MI 48334
Phone
+1248-553-3500
Hours today
undefined – undefined

About Citizens

Citizens is a bank at 33333 W 12 Mile Rd, Suite B, in Farmington Hills, MI 48334. The location lists an ATM and wheelchair-accessible parking among its amenities. Citizens describes its banking support as covering questions about buying a home, paying for college, saving for retirement and managing debt. These are topics outlined in the bank’s general description, rather than a detailed list of services specific to this location.

The Farmington Hills, MI location is part of a Citizens network of approximately 1,100 branches across 15 states and around 3,100 ATMs. Customers can also connect with the bank online, through its mobile app and through its customer contact center. Citizens is a Member FDIC and an Equal Housing Lender. The location has a Google rating of 3 out of 5 from 28 reviews; the supplied information does not include individual review comments.

Known for

  • ATM at the location
  • Wheelchair-accessible parking
  • Online and mobile banking access
  • Homebuying, college and retirement banking questions
  • Member FDIC and Equal Housing Lender

Google rating breakdown

29 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★13
  • 4★0
  • 3★1
  • 2★3
  • 1★12

What people mention

Topics counted across Google reviews.

  • friendly staff×6
  • phone×2

People also search for

What reviewers say elsewhere

  • “The attitude towards customers is excellent. A young female employee tried to resolve my issue. Unfortunately, I don't know her name, but she is very friendly.”

    — Артём Марушко, July 31, 2026 · google

  • “Very slow. Lady asked me into her office to up-sell me a credit card instead of opening a terminal to take my payment. Then directed another guy to the ATM & away from the teller. Snagged another lady instead of opening while the line go…”

    — Wayne Baumgartner, Jr, April 6, 2026 · google

  • “Since this Citizen Bank was remodeled I continue to run into lines inside due to only one teller trying to do it all. I also find the new lay out as very sterile and managers not visible. My opinion of this banks lack of service has impa…”

    — Kathy Ware, November 2, 2025 · google

  • “The customer service in particular Denise and Annita. They do not return phone calls when they said they would. Denise is never avaliable to resolve issues she made. I will never bank there again”

    — David, October 21, 2025 · google

Excerpts are shown for attribution and remain the property of their source.

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Nearby places

Within walking distance

Citizens — frequently asked

Is Citizens open on Mondays?
Yes — Citizens is open Monday from undefined to undefined.
Where is Citizens?
Citizens is at 33333 W 12 Mile Rd Suite B, Farmington Hills, MI 48334.
What is the phone number for Citizens?
You can reach Citizens on +1248-553-3500.

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